Position Overview:

The {Insert Hotel Name} is seeking a dedicated and experienced Housekeeping Supervisor to oversee the daily operations of our housekeeping department. As a Housekeeping Supervisor, you will be responsible for ensuring the cleanliness, orderliness, and overall appearance of all guest rooms, public areas, and back-of-house spaces within our establishment. Your primary goal will be to maintain high standards of cleanliness, hygiene, and guest satisfaction while effectively managing a team of housekeeping staff.

Job Responsibilities:

• Supervise and help lead the housekeeping team along with the Executive Housekeeper to ensure efficient and effective cleaning of all areas, including guest rooms, corridors, lobbies, and public spaces.
• Assign tasks and schedules to housekeeping staff, ensuring proper coverage and allocation of resources.
• Train and mentor housekeeping staff on cleaning techniques, safety procedures, and best practices for delivering exceptional guest service.
• Conduct regular inspections of guest rooms and public areas to ensure cleanliness, orderliness, and compliance with established standards.
• Monitor and maintain inventory levels for cleaning supplies and equipment, placing orders as needed to ensure continuous operations.
• Collaborate with the Executive Housekeeper, front office, and maintenance departments to address guest requests and resolve any maintenance issues in a timely manner.
• Ensure compliance with all safety and sanitation regulations to create a healthy and hazard-free environment for both guests and staff.
• Implement and enforce housekeeping policies and procedures, maintaining a high level of discipline and professionalism within the team.
• Monitor and evaluate housekeeping staff performance, providing regular feedback, and recommending training or corrective actions as necessary.
• Coordinate with the laundry department to manage the collection, cleaning, and delivery of linens and guest laundry requests.
• Handle and resolve guest complaints or concerns related to housekeeping services promptly and professionally.

Qualifications & Requirements:

• High school diploma or equivalent.
• Proven experience as a Housekeeping Supervisor or in a similar role within the hospitality industry.
• Strong knowledge of housekeeping techniques, cleaning procedures, and equipment usage.
• Excellent organizational and leadership skills, with the ability to manage and motivate a diverse team effectively.
• Exceptional attention to detail and a commitment to delivering high-quality service.
• Excellent communication and interpersonal skills to interact with guests and team members.
• Ability to work well under pressure, prioritize tasks, and handle multiple responsibilities simultaneously.
• Flexibility to work shifts, weekends, and holidays as required by business needs.

{Insert Hotel Name} is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.